If you’re anything like me you probably do a fair bit of random web surfing, whether it’s via clicking on a link on a site or from one left by a commentator. How many times though have you come across a site and thought, huh? I wonder what the hell this site is all about. Well it happend to me today. I came across a website that offers ERP software and I thought to myself WTF I could tell from examining the site quickly that it had to do with providing a service distributors and manufacturers and they mention several times how great their ERP software service is but nowhere on their homepage is there an explanation of what it is or does. I suppose if you’re looking for ERP software you know what it is for but that doesn’t help the casual surfer at all. Heck, how do I know whether I need it or not if I don’t know what it’s for? So I Google ERP and find a Wikipedia article and discover that ERP is the acronym for Enterprise Resource Planning and what they do is;
integrate internal and external management information across an entire organization—embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an integrated software application. The purpose of ERP is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders. ERP systems can run on a variety of computer hardware and network configurations, typically employing a database as a repository for information.
Mmm, sounds to me like the ERP software is pretty involved so if you’re company is need of it you want to make sure the people you’re dealing with know what it’s all about. Luckily I was able to find from their company info link that they’ve been operating since 1990 so they’ve got over 20 years of experience behind them. I even managed to find their FAQ page, not on their home page, and much to my dismay there still was no explanation for what ERP is, although someone did ask “What makes TGI different from other ERP companies.” Seems like I was the only dumb ass that didn’t know what it was. Well, I do now and now that you’ve read this post so do you.
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Tagged with: Customer relationship management • Enterprise resource planning • ERP • Management information system
Filed under: SpecialOps
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