Items will be shipped within 7 business day on payment received (aliexpress we will check your credit card,and it will take about 24 hours and holiday except),if we have any problem about the product,we will leave a message in time,pls kindly reply us in time also to avoid the mistkae happen.
Warranty and Guarantee:
If you are not satisfied when you receive your item, please return it within 30 days for a replacement or money back. Please contact me before you return it.
If item is defective in 3 months, We will send you a replacement without extra charger, or offer refund after we receive the defective item. If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee.
In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one. In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.
Q:How do I pay for my purchase?
A: we accept the following payment methods: cridet card; moneybooker;T/T;western union.
Q:How much does it cost to ship to my country?
A:Package less than 2 Kg will be shipped by China Post Airmail which is free shipping to the 26 countries as following: United States; United Kingdom; Australia; Brazil; Canada; Italy; Turkey; Spain; Malaysia; France; Russia; Sweden; New Zealand; Norway; Switzerland; Japan; Thailand; Ireland; Israel; Belgium; Poland; South Korea; Austria; Germany; Denmark; Singapore.
Other countries and package over 2 Kg, buyers have to afford entire shipping cost.
Q:Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q:I am a reseller,I would like to buy many pieces of your item, what’s the wholesale price?
A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!